Your contact for enquiries from abroad
Considering windows from Poland and want a contact who handles export customers? For customers outside Poland we have a dedicated line – without the detour through our Polish showrooms.
Export and advice
Phone: +48 510 248 526
Email: export@eko-dom.szczecin.pl
Monday to Friday. Emails are normally answered the same working day. Advice and quotations run in English.
What we need for a quote
The more you send us, the more accurate the quote – and the fewer follow-up questions there will be.
- Dimensions of the openings – width by height, measured in the structure. Approximate dimensions are enough for a first calculation.
- Photos – inside and outside, so we can assess the fixing and the junctions.
- Drawings – the window schedule or floor plan from your building application, if you have one.
- Material and specification – if you already know what you want. Otherwise we go through it with you.
- Your address – so we can assess transport and travel time.
None of that to hand? Just call. For a first conversation the number of windows and a rough timeframe is enough.
How it works
- Enquiry – by email or phone.
- First assessment – you get a price range, so you know whether it is worth going further before we do.
- On-site survey – free and without obligation. We come to you.
- Binding quote – fixed price including delivery and fitting, no later additions.
- Manufacture – made to measure, 3 to 5 weeks from order confirmation.
- Fitting – by our own team, including removal and disposal of the old units.
- Aftercare – adjustment and warranty claims handled by us.
Visit our showroom
Szczecin sits in the north-west corner of Poland, close to the German border and within reach of the Baltic ferry routes. If you are in the region anyway, the visit is worth the time: handle the profiles, try the hardware, compare colours in daylight. We have the largest window showroom in the region – you see the systems as cutaway models, not just in a catalogue.
Address: ul. Szybowcowa 86, Szczecin, Poland
Visits can be arranged outside normal opening hours – call ahead.
Not able to travel? No problem. We send samples out to you and advise by phone or video. Most of our export customers handle the whole project remotely.
Common questions
What language do you work in?
We have a dedicated line for export customers: +48 510 248 526 and export@eko-dom.szczecin.pl. Advice, quotation and the whole process run in English.
Does the survey cost anything?
No. The survey and the quote are free and without obligation – including when we travel to you.
How far do you travel?
We regularly work across Germany, Sweden, Denmark and Norway. Send us your address with the enquiry and we will confirm whether and on what terms we can take the project.
How quickly will I get a reply?
Emails are normally answered the same working day. A binding quote follows after the survey.
How long until fitting?
Manufacture to measure takes 3 to 5 weeks from order confirmation. We agree the fitting date with you in advance.
Do I have to visit the showroom?
No. The whole process can be handled remotely: advice by phone or video, samples by post, the survey at your property.